T.A. Henn Jewellers Wolverhampton

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Delivery Information

Delivery Information

Please note that:

  • Working days are Monday to Friday excluding weekends and bank holidays. 
  • There are no deliveries or collections during bank holidays.

Delivery Options Time Under £60 Over £60 Over £100
Standard UK 3-5 working days £2.50 Free Free
Next Day
(On orders placed before 3pm Mon - Thurs)
Next working day (excludes Bank Holidays) £6.95 £6.95 Free
Click & Collect available in store Same working day (if item in stock) Free Free Free

Our Promise

  • The items we sell online are in stock and available in store.
  • In the rare event an item is unavailable if it has just been sold in store, we will inform you immediately and provide you alternative suggestions or we will order the item for you if available.
  • We dispatch the items ordered as promptly as we can to try our very best to meet the delivery timescales quoted but please bear in mind that during busy periods such as Christmas, delays may occur with the carriers, which is out of our control.

Standard UK Mainland (Royal Mail 1st Class Recorded)

  • Free Delivery when you spend over £60
  • All parcels are despatched in the UK by Royal Mail
  • Delivery within 3-5 working days
  • Cost for Standard Delivery Service to UK Mainland addresses is £2.50 for orders under £60
  • Always quote your full postcode when ordering
  • Orders placed after 3.00pm will be dispatched the following working day

Royal Mail – Next Working Day (UK Mainland only)

Free Next Day Delivery (by 1pm) when you spend over £100

  • Select ‘Next Day delivery’ when ordering on-line
  • Cost for Next Day UK Mainland delivery by 1pm is £6.95 for orders under £60 (delivered next working day if ordered before 3pm Mon- Thurs).
  • Always quote your full postcode when ordering
  • Orders placed after 3.00pm will be dispatched the following working day.

Deliveries

We use Royal Mail 1st class recorded delivery and Royal Mail Special Delivery (by 1pm) which means you will need to sign for your order. If you are not available when it is being delivered Royal Mail will leave a calling card with instructions. Please note that we cannot take responsibility for any delivery delays or problems out of our control caused by the carrier, however we will do everything we can to help resolve any delivery issues.

If you wish to find out how to cancel an order before it has been dispatched please check our Return Policy.

Packaging

Orders under £35 will be sent with a flat pack to fit through your letterbox and over £35 and above will be supplied with packaging.

Elements we can’t control:

  • Severe weather
  • Strike action
  • Terrorism

In the event of a delays/losses in the post, due to their constraints/policy, Royal Mail can only deal with postal delays/losses from 14 working days after the delays/losses occurred. To make a claim, a lost in Post Claim Form must be completed and made to Royal Mail within 28 working days of the dispatch.